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What is a manual/custom quote?
What is a manual/custom quote?
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Written by Maximilian Täschner
Updated over a year ago

Some quote requests require special attention, such as Lithium Ion Batteries or hazardous goods. But don't worry, even in these cases, we can give you an attractive quote.

If your shipment requires a custom quote, please feel free to give us more information. Describe your cargo in a bit more detail and submit the request. Our Ops Managers will remove your request and get back to you within three working days.

You can access all your quotes and their status in the Quotes section. You can filter the selections by rate (pending, valid, or expired), and when your quote is ready, the group is updated, and you can proceed with your booking. Also, you'll be notified by e-mail, so you don't need to check manually every time.

We will provide custom quotes only under the following conditions:

  • Your cargo is considered to be "dangerous," contains hazardous goods, or requires a Material Safety Data Sheet (MSDS).

  • The weight-to-volume ratio of your request is relatively high.

  • Your request is an EXW shipping order.

  • You request FOB shipping with an arrival airport or port Forto is not currently serving.

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